Explore our selection of products backed by a 30 Day Return Policy.

To initiate a refund or exchange simply email us at moka.extensions@gmail.com

Extensions must be unworn, in brand new condition, and have the original zip tie attached.

Return postage will need to be organised yourself.

Fine Hair

• Volume 50g-100g
• Length 100g-150g

Medium Hair

• Volume 50g - 100g
• Length 150g-200g

Thick Hair

• Volume 50g-100g
• Length 200g

Every persons hair and desired outcome is different. We recommend reaching out to a professional for a recommendation.

Tailor-Made Extensions for your needs! Email us your quantity, style and colour and a custom order will be created for you.

If you are unsure of what to order please reach out via email with a photo of your hair and MK herself can make recommendations custom to your desired result.

Tailor-Made Extensions for your needs! Email us your quantity, style and colour and a custom order will be created for you.

If you are unsure of what to order please reach out via email with a photo of your hair and MK herself can make recommendations custom to your desired result.

All order have a $9.99 delivery fee organised through a third party courier service. Orders typically take 8-10 business days to arrive.

Custom orders take roughly 3 weeks to arrive.

Immediately after

• Avoid wearing high pony tails or hairstyles that may cause the extensions to flip up for at least 1 week. Giving the extensions time to settle will prevent tension and bold spots from forming.

• Opt for low ponytails or buns instead.

• TAPES - refrain from washing for 72 hours to prevent slipping.

Washing

• Use a sulfate-free shampoo, as sulfates can dry the hair out and reduce the longevity of the extensions

• Avoid Supermarket products as they contain harmful ingredients that can damage extensions.

• Avoid products with high protein or repairing properties, as overuse can make the extensions dry and brittle.

• Gently shampoo the root area in the same direction of the attachment area..

• Allow the shampoo, to run down to the mid-lengths and ends without scrubbing that area.

• Apply conditioner to mid lengths and ends only. Avoid applying it to root area, as this can cause the extensions to slip.

• Blow-dry immediately after washing, leaving extensions wet for extended periods of time can cause matting in attachment areas.

Brushing

• We recommend using our Boar Bristle Brush

• When brushing, start from the ends and work your way upward to avoid placing unnecessary tension and pulling on the attachment area.

• Brush hair extensions at least once a day

• Use a wet/dry detangling brush or extensions brush that has flexible bristles to move seamlessly through the hair

• Avoid Using a brush with stiff bristles as it may cause attachment area to slip

Sleeping

• Avoid sleeping with wet hair.

• Before going to bed, make sure your hair is dry.

• To prevent tangling and matting, put your hair in a loose braid or use a silk pillow.

Styling

• When styling your hair extensions with hot tools, it's important to use a heat protectant to prevent damage.

• Avoid applying the straightener directly on the areas where the extensions are applied.

Hydration

• Hair extensions don't receive direct blood supply or natural oils from the scalp, so it's important to keep them moisturised consistently to maintain their health and longevity.

• Use a hydrating serum and leave in, specifically designed for extensions daily.

• Only apply serum or leave-in conditioner on mid-shaft and ends of the extensions.

• Avoid applying to roots as this can cause attachment area to slip.

Yes! When styling your hair extensions with hot tools, it's important to use a heat protectant to prevent damage.

Avoid applying the straightener directly on the areas where the extensions are applied. Moka Hair extensions don't receive direct blood supply or natural oils from the scalp, so it's important to keep them moisturised consistently to maintain their health and longevity.

Yes you are able to colour your extensions! We recommend a Semi or Demi colour.

Avoid bleaching the extensions as the harsh chemicals make the hair dry and brittle.

If you intend to swim in chlorinated or salt water, it is advisable to take some precautions.

Firstly, rinse your hair with tap water or use a spray bottle to saturate extensions and fill in any porous areas.

This will help to minimise the amount of chemicals that can penetrate the hair cuticle.

Apply a leave-in conditioner to help seal the cuticle and prevent chemicals or salt from damaging your hair.

Additionally, putting your hair in a braid can help to prevent tangling and matting

Shampoo

• CPR Nourish
• Alfaparf: illuminate, nourish, smoothing, curl or volume.

Conditioner

• H2B Charcoal Treatment
• Alfaparf: illuminate,nourish, smoothing or curl

Leave In / Heat Protection

• CPR Frizzy and nourish
• Alfaparf style stories heat protection

Serum

• Cristalli oil,
• Cristalli de seta
• Cristalli finish spray

It is recommended to have a hairstylist who specialises in hair extensions.

Alternatively reach out to us via email for an appointment with MK for installation.

Moka Hair Extensions are suitable for any hair smoothing treatments including Keratin, Nanoplasty and Hair Botox.

Avoid chemical straightening or perming as this may damage your extensions.